Community Q&A Week1. Feel free to leave us questions and suggestions on this tweet.
09 Mar 2023, 08:02
📢Community Q&A Week1
đź“ťFeel free to leave us questions and suggestions on this tweet. This tweet is for collecting and answering FAQ from our community.
đź’»We will sync with devs and get back to your questions & suggestion soon.
❤️Thanks for your support & contribution.
Tip: For questions like withdrawal issues/disband 2FA/rewards distribution, you can contact the admins in Telegram or Discord community. Or send us an email to support@topgoal.io.
Same news in other sources
110 Mar 2023, 06:01
Following up on the hacking issues:
First of all, we sincerely apologize for your loss and the time you wasted. In order to make up we decided to pay for these stolen expenses out of our own pocket. We will continue to work hard and hope that everyone will continue to support us and let’s build together.
1.Devs reimbursed all users who have lost their cards due to the hacking issues with BNB. They accidentally purchased the cards from the victims, and the cards are returned to the victims. Devs sent BNB to their accounts as compensation based on the market price of the cards. Totally, the amount of compensation is 101.1 BNB for 68 users affected by the hacking issue. Besides, all TopGoal points and training vouchers spent on the these cards were returned to the users.
2.If you still cannot receive the compensation from us, please contact the admins in our Telegram or Discord community. Or send us an email at support@topgoal.io
Without hesitation, @TopGoal_NFT team pays for hundreds of BNB to make up for the loss of our users in the hacking incident.
Apologies for our dearest user's loss and time wasted, and thanks for your continuous support! We're still eager to hear the voices, and warmest welcome you with any questions and suggestions.
We never forget our vision, that bringing the widest football fans into #web3. We’ll continuously work hard to build our Football Meta, also improve our services.
Sincerely hope that you can move forward with us, together to achieve the TOP $GOAL.
Following up on the hacking issues:. First of all, we sincerely apologize for your loss and the time you wasted.
Following up on the hacking issues:
First of all, we sincerely apologize for your loss and the time you wasted. In order to make up we decided to pay for these stolen expenses out of our own pocket. We will continue to work hard and hope that everyone will continue to support us and let’s build together.
1.Devs reimbursed all users who have lost their cards due to the hacking issues with BNB. They accidentally purchased the cards from the victims, and the cards are returned to the victims. Devs sent BNB to their accounts as compensation based on the market price of the cards. Totally, the amount of compensation is 101.1 BNB for 68 users affected by the hacking issue. Besides, all TopGoal points and training vouchers spent on the these cards were returned to the users.
2.If you still cannot receive the compensation from us, please contact the admins in our Telegram or Discord community. Or send us an email at support@topgoal.io
Without hesitation, @TopGoal_NFT team pays for hundreds of BNB to make up for the loss of our users in the hacking incident.
Apologies for our dearest user's loss and time wasted, and thanks for your continuous support! We're still eager to hear the voices, and warmest welcome you with any questions and suggestions.
We never forget our vision, that bringing the widest football fans into #web3. We’ll continuously work hard to build our Football Meta, also improve our services.
Sincerely hope that you can move forward with us, together to achieve the TOP $GOAL.
https://twitter.com/TopGoal_NFT/status/1634071630535344129